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The Lookout Blog

December 2, 2011

Carrier IQ Detector Released

Earlier this week we gave our take on Carrier IQ, the mobile network diagnostic tool that has seen an increasing amount of scrutiny recently. Since that time, we’ve heard from a number of our users that are increasingly concerned that their handsets may contain Carrier IQ’s software. While there are a number of blogs that have posted instructions on how to detect and/or remove Carrier IQ software, these are largely technical in nature and difficult for the average user to follow.

We’ve developed Carrier IQ Detector to help our users better determine whether or not their handset contains Carrier IQ software. This application does not remove Carrier IQ software from your device. Because Carrier IQ software is deeply integrated with handset firmware, users would be required to attain special device privileges in order to remove it. Side effects of this process have the potential to put users at further risk of malware infection while making devices ineligible to receive firmware updates in the future. If you are sure you know what you are doing and would like to remove Carrier IQ software from your phone, there are a number of guides available online. If you have made previous attempts to remove Carrier IQ software from your device, our Detector may still report its presence. This can be caused by incomplete removal attempts that do not remove all relevant files.

We’re committed to protecting the privacy and security of our users, and will continue to actively engage on this topic.

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18 comments

  1. [...] Lookout releases an easy to use Carrier IQ Detector Released. No root required. (blog.mylookout.com) [...]

  2. [...] The news comes straight from the official Lookout Blog. [...]

  3. [...] Labs has just released ‘Carrier IQ Detector’, a simple app for Android phones that allows users to easily check and [...]

  4. [...] The news comes straight from the official Lookout Blog. [...]

  5. [...] Lookout said that Carrier IQ was “deeply integrated with handset firmware [and] users would be compulsory to achieve special device privileges in sequence to mislay it,” afterwards warned that doing so wrongly could “put users during serve risk of malware infection” and presumably make them incompetent to accept destiny phone updates. [...]

  6. [...] Lookout said that Carrier IQ was “deeply integrated with handset firmware [and] users would be required to attain special device privileges in order to remove it,” then warned that doing so incorrectly could “put users at further risk of malware infection” and possibly make them unable to receive future phone updates. [...]

  7. [...] Lookout said that Carrier IQ was “deeply integrated with handset firmware [and] users would be compulsory to achieve special device privileges in sequence to mislay it,” afterwards warned that doing so wrongly could “put users during serve risk of malware infection” and presumably make them incompetent to accept destiny phone updates. [...]

  8. [...] Lookout said that Carrier IQ was “deeply integrated with handset firmware [and] users would be required to attain special device privileges in order to remove it,” then warned that doing so incorrectly could “put users at further risk of malware infection” and possibly make them unable to receive future phone updates. [...]

  9. [...] Lookout said that Carrier IQ was “deeply integrated with handset firmware [and] users would be required to attain special device privileges in order to remove it,” then warned that doing so incorrectly could “put users at further risk of malware infection” and possibly make them unable to receive future phone updates. [...]

  10. [...] Lookout said that Carrier IQ was “deeply integrated with handset firmware [and] users would be required to attain special device privileges in order to remove it,” then warned that doing so incorrectly could “put users at further risk of malware infection” and possibly make them unable to receive future phone updates. [...]

  11. [...] Lookout said that Carrier IQ was “deeply integrated with handset firmware [and] users would be required to attain special device privileges in order to remove it,” then warned that doing so incorrectly could “put users at further risk of malware infection” and possibly make them unable to receive future phone updates. [...]

  12. TERRA SHEDBOOTH says:

    Lookout is the best app I ever downloaded. I have a LG Optimus Android phone and over the weekend, someone stole it. I called my husband and told him about it. He immediately got on the computer, logged on to the website, put in my password and phone number and BAM–LOOKOUT LOCATED MY PHONE. It was amazing, it showed the map and the address, therefore we were able to track my phone down and confront the person, who had it. THANK GOD FOR THIS APP.

  13. [...] do I know if I have Carrier IQ on my phone? Lookout has recently released Carrier IQ Detector, a free Android application that can quickly determine whether or not you have Carrier IQ software [...]

  14. [...] like. In the uproar over CarrierIQ’s surreptitious monitoring of mobile phone users, various tools have appeared that claim to be able to detect the software. However – removing CarrierIQ from [...]

  15. [...] a blog post, Lookout explained since signature showing for Carrier IQ was not combined to a stand-alone Android [...]

  16. [...] of you have already had the chance to find a lost phone with Plan B, or learn a little more about Carrier IQ with our detector app; both were concocted in Lookout Labs. Today, we’re excited to introduce [...]

  17. [...] of you have already had the chance to find a lost phone with Plan B, or learn a little more about Carrier IQ with ourdetector app; both were concocted in Lookout Labs. Today, we're excited to introduce our [...]

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This is the official blog of Lookout, a mobile security company in San Francisco. Find out more about us or our product.