The Lookout Blog

Support for BlackBerry and Windows Mobile Devices

Here at Lookout, we feel honored to have the opportunity to protect millions of mobile devices every day. Our mission is to help people have the confidence to do more with their mobile devices. To fulfill this mission, we have always focused on areas where we can make the biggest impact on the largest number of people around the world. As our business grows, we have had to make tough decisions in order to provide the best possible mobile security. Our growth on iPhone and Android has been explosive and we are sharpening our focus on these platforms.

This means we will be phasing out support for Lookout for BlackBerry and Lookout for Windows Mobile in the next three months. If you are an existing BlackBerry or Windows Mobile user, you can continue using the Lookout app, however we will no longer be making security or feature updates on these platforms. Your data is safe and is still accessible. You can log in to www.mylookout.com to retrieve your data.

Starting February 15^th, 2012, the missing device and backup features will no longer function. Our support team is ready now to help you transition your data as smoothly as possible. You can contact our support team at support-at-mylookout.com.

We want to sincerely thank all of our customers for giving us the opportunity to protect your mobile device. We appreciate your support and we hope we can continue to be your choice for mobile security.