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Learn MoreLookout Mobile Security for Blackberry has arrived!
After many months of product development, we are proud to announce that Lookout Mobile Security for Blackberry is ready! We’ve put in a lot of user research, design thought, and engineering effort and we genuinely believe this is one of our strongest releases ever.
Though Smartphone Protection is increasingly important across all mobile platforms, it’s even more critical for Blackberry. In particular, Blackberry owners overwhelmingly use their smartphones both for business and personally. Surveys of our audience put this number at over 60% for Blackberry users, far higher than other mobile platforms.
With more are more apps being available for Blackberry, our customers need security and protection that will ensure that downloading apps won’t also bring viruses and other malware.
In our new Lookout for Blackberry app, you’ll find:
Mobile Security: Protect your smartphone from electronic threats
- Anti-Virus and Security, designed specifically for your Blackberry
- Scans every app you download to make sure it’s safe
- Runs in the background
Backup: Save a copy of your contacts and photos
- Sync your data automatically every night or schedule regular backups
- Easy access to your data “over-the-air” from any web browser
- Restore your data back to your phone or to a new phone anytime
Missing Device: Find your phone if it is lost or stolen
- Pinpoint where your phone is on a map via the web (log-in to your Lookout dashboard)
- Activate a loud alarm to find your phone nearby – even if it’s on silent
- Remotely wipe your personal data from your phone if it is lost for good
*Keep in mind that in order to use all the Lookout features, you will need to have SMS text enabled.
If you are an existing Lookout user, share the love and tell your friends with Blackberries to download Lookout for free.
© 2012 Lookout, Inc. All rights reserved. Patents pending.
[...] mobile phone viruses. Lookout has developed similar software for other platforms, and they have now released a BlackBerry application. While security is its primary aim, the application contains a couple of other features you might [...]
May I please beat a dead horse. What about iphone?
@Gary – thanks for your interest. The Lookout team has some very exciting developments underway with respect to the iPhone and will keep our users closely posted. Thank you for being patient and your support.
Everytime I try to “Create Account” I get an error message. The message states: “Error contacting server.” Any suggestions?
Hi @Charles. Thanks for your feedback. We are currently working on the problem and hope to have it fixed soon. In the meantime, if you have additional feedback, you can email us at support-at-mylookout.com.
BlackBerry Sync ran tests that show that your BlackBerry solution actually does not catch any Malware whatsoever http://tinyurl.com/y5l33wu . I can understand it’s in BETA, but that seems like a big problem on this new functionality and certainly something that should have been caught prior to release. What is the timeframe expected to fix this problem?
Gary, we appreciate your feedback. We have published an update to our Blackberry app and you can download the updated version by going to http://mylookout.com/m/blackberry from your mobile web browser. Please feel free to contact us at support-at-mylookout.com if you have any additional questions.
I havbe an active account but I do not recieve any Scream message or any location info it just says error commuinicating in hte status screen on the web site I am on T-Mobile UK.
Please help.
@Mark, please contact our support team directly at support-at-mylookout.com with your issues. We will be happy to help you locate your phone.
Your software is poor, it still does not work, still says cannot contact server, even after updating to newer version 3.6 & yes I do I have a plan that enables me to download. These issues should have been done before it left beta. i will not be using this product again
Many thanks Martin
@Martin – there are a few reasons your phone may not be able to reach the server. If you’d like to try and work through them, please feel free to email me at support at mylookout dot com.
I download the latest lookout an when I sign up it say error contacting server why is that and how do I stop it some one help I live in trinidad and tobago
@anthony It should work and register in Trinidad and Tobago as long as you have good cellular or wifi connectivity. If you want to contact me at support at mylookout dot com to work through it, please do.
What version of OS for bberry is required. I have a model 8830 and OS 4.2. Tried to dowload LO and got messages that
“LO is not available for your bbery model”
AND
“LO is not available for the version of the OS you’re running.”
Current available upgrade is 4.5
Since upgrading is a pain, would like to know that the 8830 model with OS 4.5 is supported. Surprised, but couldn’t find what is supported on your website.
Help please
Joel
Hello?
@Joel – Lookout does not run on 8830 devices. Your model and Blackberry pearls are the only ones we don’t run on.
I will update our FAQ to ensure this information is placed there to help avoid confusion in the future.
Brian
[...] out the service at http://www.mylookout.com/blackberry or read more about it on their blog or website. You can also just download it OTA at [...]
OK… I made it scream… how do I make it stop???
I made the mistake to test this out at work… and suffice to say that they weren’t happy with me. LOL
Thank you
I have a BB Curve 8520, have downloaded and installed and reinstalled your anti-virus 3 times everytime I have tried to register it says ERROR CONTACTING SERVER. I see this has been a problem for a long time with the program… are there any other anti-virus programs I can use?
Thanks
Hi there, I am located in Jamaica and I keep getting an “error contacting server” message when I try to create an account. Is there any way this can be resolved? Thanks.
Brian, why in my Blackberry Storm only appears in half of the screen ? In the other half of the screen it appears the keyboard that does not have option to take off it in setup.
Hi, I am from Brazil and also experiencing the error to create an account. Everytime appears “error contacting server”. Hope you guys can help me out. Cheers
installed this on my storm 9530, using App World and using the online sms msg, getting “error contacting server”
Hi. I made my blackberry scream and now its locked, my bb wont startup. How do i fix this?
Hi, i cant seem to create account. keeps saying Error contacting server.
whats the solution to this?
thx
Hello, is there a way to disable background functions of this app? It seems to drain battery quite a bit, so I would prefer to run it on command only rather than having it active continuously.
Thx
I will be terminating my cell service soon, I have stored contacts and photos on mylookout. . . How can this data be completely and permanently be removed from my lookout ? ?
Thanks for all of your questions and feedback.
If you need help, please contact us directly at support-at-mylookout.com so that we can ensure that your questions get answered.
Thanks for supporting Lookout!
How does Lookout make money? With no apparent revenue hook, it’s unclear whether to trust my data to the software.
hello,
very interested by this solution, i would like to know how it works? architecture…
and is it possible to configure crypting strategy? (without a password for exemple we cannot open the files stored on the phone?)
thanks
On April 14, the issues on server issues were known and being worked. On June 25th, Im facing the same issues “Lookout was unable to connect to the server. Please check your signal strength and try again”….while I have max signal strength
error contacting server too… what’s the joke?
I’m unable to create an account. I’m always getting a notification that “lookout was unable to connect to the server. Please check your signal strength and try again”. But all other apps are working. Is it a problem with my network?
What can I do to solve it. I’m using a blackberry 8520.
’m unable to create an account. I’m always getting a notification that “lookout was unable to connect to the server. Please check your signal strength and try again”. But all other apps are working.
hello
i am getting the message:
this application lookout has tried to open a connection inside
your location off fireware and outside the firewall thats isn’t approved with your IT-policy.
everytime i want to use the virus-scan.
what should i do ?
greetings from sven from holland
Hallo.. i am getting the same error.. unable to connect to the server despite of having wifi and mobile network connected.. i have tried them separate as well. everytime same error?
any help.. i am using windows mobile, HTC HD.
Please see the Lookout Support forums (https://support.mylookout.com/forums) for answers to your product questions.
When is lookout going to have a lockdown feature? This is the single most important feature I am looking for, many others such as WaveSecure has this.
Please please get it!
<3 you guys.
I keep getting an error message while signing in.I’m currently using 4.9 V. I do not have BIS but I do have an unlimited internet.this has nothing to do with the range cuz I live right next to a COM tower.
I’m on BB curve 8520
Hi Aravind, feel free to email us at support-at-mylookout.com for help with this issue. Thanks!
still get “lookout was unable to connect to the server. Please check your signal strength and try again” on my 9700, What you expected from a freeware??poor application..
@Jatay – Thanks for getting in touch with Lookout. There are a number of reasons for this connection error a logfile from the device is what we’ll need to troubleshoot this problem and I see you have opened a support ticket so let’s figure this out over there.
i love lookout.. i have a bold 9700.. i had os 5.. lookout worked fine with it.. i installed os 6 .. now wen i goto lookout site and clik download it says cod error..
@rochana: I have blackberry OS.6 and whenever i try to log in to lookout software, it gives me an error saying Check your network settings. Please help.
@Rochana, @Rachit – Please open a ticket by sending an email to support at mylookout dot com for us to work on the problems there.
I guys I have a 8310 blackberry and geting the error unable to connect to server I live in guyana I am using v 4.10.3 is there any help to this.
@Omoyo, thanks for your message. Our support team would be happy to work with you to answer all your questions, please just send us a quick email to: support[at]mylookout.com. Thank you!
Hi, My phone kind is boost mobile i did downloading lookout and everything setting for sign up so Next day i forgot username and password so How i can find my username n password?
@Joel, thanks for reaching out. Your username is the email address you used to register your Lookout account. If you’re having trouble remembering your password, simply visit the mylookout.com login page and request to reset your password: https://www.mylookout.com/account/recover. Enter the email address associated with your Lookout account and we’ll send you instructions on how to reset your password. If you have any questions, please let us know: support@mylookout[dot]com. Thanks!