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Learn MoreFlexilis is changing its name! We are now Lookout.
That’s right. What was once known as ‘Flexilis’ will now become ‘Lookout.’ So without further ado, let’s get down to it and try to answer all the big questions.
1. Why the name change?
There were quite a few reasons for this. Doesn’t it just sound cooler? In all seriousness, while we have been Flexilis for quite a long time, and it’s been such a part of our roots, at the end of the day we were noticing more and more mistypes of search queries of people looking for us, and even in conversations, we all heard “Flexi-wha?” more times than we can count on our fingers and toes. A lot of you, our Flexili—er, Lookout, fans and evangelists ran into this same issue as well when talking about the product to friends and family. We have an amazing community of beta testers and fans out there now in over 200 countries. In fact, one of the main reasons we have made the decision to change to Lookout is our tremendous growth. It only makes sense to position the company to expose our vision and products to millions more in 2010 and beyond. We’re really excited & hope this change will better enable everyone share Lookout with friends and family, and avoid those “flexi-wha?” questions.
2. What is “Lookout” and why?
We went through an extensive search for the right name, and at the end of the day, Lookout is what we fell in love with. Our vision from day one has been to protect our users and their devices. In our exploration we realized that fundamentally “Lookout” is what we do – we lookout for you. Not only does Lookout encompass our mission and vision, but it is also a name that you can tell your friends about, with no misconceptions of the spelling. Even if you hear the name in casual conversation, it’s easy to remember, even hours later when you want to look it up. With the new name comes a new logo as well, and we think this one’s a great fit.
3. So, what’s next?
Soon the magic will begin (and yes this is just the beginning, as we have other significant announcements right around the corner). You’ll soon see the Flexilis website and blog transition over to Lookout, and you’ll then be able to access your account and data at the all new http://www.mylookout.com (don’t worry, you’ll still be able to go to flexilis.com at that time, though you’ll be redirected to myLookout). Support requests will still be answered at the old support email address, but all new requests should be directed to support@mylookout.com. You’ll soon start seeing the new name and logo everywhere almost immediately at that time, and it should be very seamless. All new and existing users will still be able to access their accounts like normal, and there should be no downtime at all.
We’re definitely excited about this, but as always, would love to hear what you think. Let us know your thoughts in the comments below, send us an email to support@mylookout.com, or Tweet us on Twitter. Please be sure to share the news with everyone you know, and if you spot any errors, things we miss, etc, let us know!
-Chris,
Community Director,
Lookout Mobile Security
© 2012 Lookout, Inc. All rights reserved. Patents pending.
Congrats to John & team on the rebrand and launch. Looks awesome!
I’ve been using it for a few months now and I am not really a fan on the new name to be honest. I hope you guys do a lot of SEO because you’re going to to have to rebuild from scratch where you were on the page rankings. Having a unique name _REALLY_ helps.
Searching for “Lookout” brings up hundreds of things on Google, but looking for “Flexilis” you’ll find the product immediately. Look at products like Joomla, Drupal, etc. You search for them and they’re #1, you don’t have to deal with everybody else with similar words in their name or a movie with the same name. I’d keep Flexilis.com for more then just the time being, you don’t want some domain squatter to pick it up and steal your potential clients.
Other then that, good luck. I dig the product a lot.
Thanks!
Taylor: thanks for the feedback. Flexilis still exists as a company, it’s only the product name that has changed to lookout. With a product as awesome as lookout, im sure we’ll climb the charts in no time
Thanks again for the feedback and support!
saw your name in an article in the ny times. downloaded your software today. thanks guys, I have been looking for this custom help since I bought my HTC hero because I use amazon and do some banking and brokerage on my device. you’re great, keep it up.
Thanks, we appreciate the kind words! Always glad to hear from our fans!
Any word on iphone version coming out?
We dont have any details on iPhone beta right now, but will let everyone know as soon as we do!
I like everything except the locator does not work. I have an HTC Imagio running WM6.5. It has never successfully been able to locate my phone at all. If this feature worked reliably, it would be a terrific product. I hope this can be working soon as this feature would really put the product “over the top”.
Thanks Ken, be sure to contact support so they can help you out!
Hi have been thinking about this app for a while and really want download it for my Hero but i’m in South Africa. What charges (international sms?) and support features can I expect?
Typical sms rates for sms delivered via shortcodes apply. (there’s usually no extra/inflated sms charge compared to normal sms rates for this in most places, and we have many international users). As long as your sms and internet connectivity works, all features should work great!
I would like to know what is it that I am doing in order to know if this work how do I make. The siren work and locate my phones hoping that I may hear. From asap thank you